All Heys violin carries a 10 days money back guarantee. If the violin is in any way not up to the expectation of the purchaser. At the discretion of Heys Instrument, Inc. shall the violin return in its original state the purchaser will receive a full refund . Normal wear and tear, and damage caused by neglect, misuse, user modification, exposure to extreme temperature and humidity, incidental and consequential damages will void this guarantee.
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